Group9 Communications United States

Opportunities to gain market share or profitably enter new markets in today`s global economy are hard to come by. Companies must move quickly, decisively, and intelligently across all aspects of their sales strategy. Enter Group9. We are the Sales Develop

If the opportunity is now - now is the time for Group9. Opportunities to gain market share or profitably enter new markets in today`s global economy are hard to come by. Companies must move quickly, decisively, and intelligently across all aspects of their sales strategy. Enter Group9. We are the Sales Development Company totally focused on the communications industries. We provide proven, world-class sales development and marketing resource. We dramatically reduce your time-to-market and allow you to move quickly and efficiently into new markets or to solidify and expand existing ones.Sales strategy and process, sales force development, lead generation, marketing support, and metric setting - if it has to do with sales development for the communications industry, it has to do with Group9.So if you are looking for a proven sales development resource, capable of partnering seamlessly and effectively within your organization look to Group9. Because if the opportunity is now - now is the time for Group9.

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General office

Group9 Communications
2505 East Ave
Rochester
New York ,14610
United States

Phone: +1 585-586-6200
Site: http://www.group9com.com

Contact Person

Tom Fabiano / Director
Phone: +1 585-586-6200

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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