Group3 Corp Canada

Group3 is a leading provider of high quality VoIP services to customers around the world.Our hosted internet telephony solutions are flexible and scalable enough to serve customersranging from international carriers to the individual consumer. We offer hi

Group3 is one of the fastest growing new generation telecommunication serviceproviders, dedicated to providing world class customer service and cutting the cost ofmodern communication using the latest technologies.Group3 offers a comprehensive rangeof pre-paid and post-paid communication services.Group3 is a leading provider of high quality VoIP services to customers around the world.Our hosted internet telephony solutions are flexible and scalable enough to serve customersranging from international carriers to the individual consumer. We offer high quality, low costservices to our customers.Group3 Corp. founded in 2000, is located in the industry`s most prominent areas in Canada.In May 2003, Group3 Corp. became engaged in this new era and is presently switching over30,000 calls per day and averaging over 5,000,000 minutes each month.At present, Our services include VoIP telephony solutions, international calling cards,Billing software solutions, consulting and world class Customer support.We are One of Canada`s leading provider of telecommunications software solutionsfor Voice, data and IP services.

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General office

Group3 Corp
505 HWY 7 unit-216
TORONTO
ON ,L3T7T1
Canada

Phone: +1 905-326-7420
Site: http://www.group3.ca
Contact Person

Feroze Shaik / Sales & Marketing
Phone: +1 905-326-7420
  • Voip Termination ISP
  • VoIP Billing Software Provider
  • Voip consulting
  • Phone To Phone
  • Fax To Fax
  • Gatekeepering
  • Outsourced Billing
  • Termination
  • Billing Software
  • Partnering for Origination and Termination
  • Consultancy Services
  • Installation and Support Services
  • Cisco Systems
  • Quintum
  • Mera
  • Billing system of own development

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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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