greenexprees Saudi Arabia
General office
greenexprees
dammam,saudi arabia
dammam
al manar ,12543
Saudi Arabia
Phone: +966557270898
Phone: +8801710818179
Site: http://rashedulalam.webs.com
Contact Person
rashedul alam rashel / dammam
Phone: +8801710818179
Phone: +966557270898
greenexprees
dammam,saudi arabia
dammam
al manar ,12543
Saudi Arabia
Phone: +966557270898
Phone: +8801710818179
Site: http://rashedulalam.webs.com
Contact Person
rashedul alam rashel / dammam
Phone: +8801710818179
Phone: +966557270898
Not data
Not data
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
UltimaVoice, Inc.
UltimaVoice is a new market leader in the telecommunications industry. The company was started by a group of individuals, who together encompass over 20 years of combined experience in the Information Technology industry. This group of visionaries has tak
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