grameen express Bangladesh

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General office

grameen express
feni
feni sadar
feni ,4099
Bangladesh

Phone: 8801819115116
Phone: 8801819115116
Site: http://www.grameenexpress.com
Contact Person

ABIR ABIR / DIRECTOR
Phone: 8801819115116
Phone: 8801819115116
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Providers in database: 6433
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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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