Goodlife Technology Inc United States
GOOD LIFE TECHNOLOGY, INC., is a California Corporation and a Federal Communications Commission (FCC) 214 licensed International Carrier that offers high quality TDM and Voice-Over Internet Protocol (VOIP) connectivity via its own and privately managed ne
GOOD LIFE TECHNOLOGY, INC., is a California Corporation and a Federal Communications Commission (FCC) 214 licensed International Carrier that offers high quality TDM and Voice-Over Internet Protocol (VOIP) connectivity via its own and privately managed networks. A people-driven organization, supported by cutting edge technology infrastructure, GLT continually strives to enhance value for its clients. Through seamless deliveries, focus on quality; the company continues to achieve customer delight.
650 S. Grand Ave, Suite 700
Los Angeles
CA ,90017
United States
Phone: 18182327352
Site: http://www.goodlifetech.com
- Hardware
- Hosted VoIP billing service provider
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Voip Termination ISP
- Billing Software
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- Collaboration
- Consultancy Services
- Data Conferencing
- E1 Bulk Wholeseller
- Fax To Fax
- Gatekeepering
- H.323 Softswitch & CPE
- H.323 VoIP Gateway
- H.323 Wireless/ GSM VoIP Solutions
- Installation and Support Services
- IP devices
- Matrix
- Partnering for Origination and Termination
- Phone To PC
- Phone To Phone
- SIP VoIP Gateway
- Termination
- vFone
- Voice and Video Conferencing
- Cisco Systems
- Quintum
- Custom Open Source Billing Solution
- Matrix
- VoiceMaster
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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