GoIP Trading Sudan

High Tech Solutions mission is to assist and provide technological solutions to clients that need to achieve their goals by offering a selections of services in support, operations, and future business needs. It is our goal to provide clients with unique

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General office

GoIP Trading
Khartoum - Sudan
Khartoum

Sudan

Phone: +249 - 999249249
Phone: +249 - 999999249

Hardware
Hosted PBX Service Provider
Internet Fax Service Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Marketing Services
Network Service Provider
Voip consulting
Wireless Broadband

Call Center services
Call Relay VoIP Solutions
Consultancy Services
Data Conferencing
Fax To Fax
Gatekeepering
Installation and Support Services
IP devices
Marketing Services
Outsourced Billing
PC to Phone
PC to Phone, Phone To PC, Phone To Phone, Project Mangement Services, Termination, Web Call, Web To Phone
Phone To PC
Phone To Phone
Sip Trunking
System Integration
Virtual PBX
Voice and Video Conferencing
Web Call
Web To Phone

Cisco Systems
D-LINK
Huawei VoIP Products
Linksys
Quintum
SIP softphones
VSR Systems

IP PBX
IP Phone

TST

Sudan VoIP Solutions

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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