GMS VOIP United Kingdom
General office
GMS VOIP
Luton
United Kingdom
Site: http://www.gmsvoip.com/
Contact Person
Anam Tariq Hashmi / Business Development Manager
Phone: +442071935392
GMS VOIP
Luton
United Kingdom
Site: http://www.gmsvoip.com/
Contact Person
Anam Tariq Hashmi / Business Development Manager
Phone: +442071935392
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Unient Communications, a.s.
We are a company dealing exclusively with digital communications. In cooperation with companies such as BroadSoft, Sonus Networks, Cisco Systems, Audiocodes, Polycom, and more we are directed mainly towards offering viphone services. The second area is th
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