Glovip Winona Tecno Spain

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General office

Glovip Winona Tecno
C/ Hermosilla 144 local 5
Madrid
,28028
Spain

Phone: +34 664240467
Site: http://www.glovip.com

Contact Person

Eduardo Egües / CEO
Phone: +34 664240467

A-Z Termination
did numbers provider
Hosted VoIP billing service provider
Incumbent PTT
International VoIP Wholesale Provider
Internet Telephony Service Provider
Mobile VoIP
Network Service Provider
SIP Billing
VoIP Billing Software Provider
Voip consulting
Voip Termination ISP
Wholesale VoIP Carrier

Billing Software
Call Relay VoIP Solutions
Call Routing VoIP Solutions
Collaboration
Consultancy Services
E1 Bulk Wholeseller
E1/T1
gsm voip solutions
Outsourced Billing
Partnering for Origination and Termination
PC to Phone
Phone To PC
Project Mangement Services
SIP Softswitch & CPE
Sip Trunking
SIP VoIP Gateway
System Integration
Termination
Virtual PBX
Web Call
Web To Phone

2N
Asterisk
Asterisk
Asterisk
Audiocodes
Cisco Systems
Digium
grandstream
Quintum

Billing system of own development

Internet Telecomunicaciones ITCOM

JetNumbers Inc.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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