Globvoice Communications LLC United States

Globvoice Communication features a complete line of VoIP solutions and products enabling its customers and subscribers to take great advantages of the cost savings and smart communication ways offered by the VoIP industry. As a Tier Two Carrier, Globvoice

Globvoice Communication features a complete line of VoIP solutions and products enabling its customers and subscribers to take great advantages of the cost savings and smart communication ways offered by the VoIP industry. As a Tier Two Carrier, Globvoice offers affordable yet high quality communication products and services to both residential and enterprise customers.

Globvoice Customers are backed by a distinguished Quality of Service that guarantees 99.99% up time and high call completion rate of calls passing thorough Globvoice hybrid communication network. No dropped calls, no jitter, no echo, simply reliable and affordable communication.

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Globvoice Communications LLC
802 West Street
Wilmington
Delaware ,19801
United States

Phone: + 1 800 905 6348
Site: http://www.globvoice.com
Contact Person

Gorana Veselinovic / Marketing Executive
Phone: + 44 845 869 4765
  • Hardware
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Internet VoIP and Video Conferencing Service Provider
  • SIP Billing
  • VoIP Billing Software Provider
  • Voip consulting
  • Voip Termination ISP
  • Billing Software
  • Call Relay VoIP Solutions
  • Call Routing VoIP Solutions
  • Consultancy Services
  • E1 Bulk Wholeseller
  • Gatekeepering
  • H.323 Softswitch & CPE
  • H.323 VoIP Gateway
  • H.323 Wireless/ GSM VoIP Solutions
  • Installation and Support Services
  • IP devices
  • Partnering for Origination and Termination
  • PC to Phone
  • Phone To PC
  • Phone To Phone
  • SIP Softswitch & CPE
  • SIP VoIP Gateway
  • System Integration
  • Termination
  • Voice and Video Conferencing
  • Web Call
  • Web To Phone
  • Cisco Systems
  • Mera
  • NACT
  • Quintum
  • Billing system of own development
  • Custom Open Source Billing Solution
  • PortaSIP
  • VoiceMaster

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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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