Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Crexpedio.com provides responsible technical assistance and service on enterprise level systems in Costa Rica.
We currently do ITFS in S America,N America Mexico, US and Canada alongside our strategic partners for Europe and Asia.