Globex Communications Kyrgyzstan

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Globex Communications
Moscow St.
Bishkek
,9832
Kyrgyzstan

Phone: +996 502 510 752
Phone: +996 555 900 100
Site: http://www.globex.kg

International VoIP Wholesale Provider
Internet Telephony Service Provider
Voip consulting

Billing Software
Call Routing VoIP Solutions
Consultancy Services
E1 Bulk Wholeseller
Fax To Fax
Installation and Support Services
IP devices
Partnering for Origination and Termination
SIP VoIP Gateway
Termination

2N
Cisco Systems
Mera
Quintum

another
Billing system of own development
Custom Open Source Billing Solution

VoIP Providers in Kyrgyzstan

IPKG

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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