Globephonex Canada

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General office

Globephonex
5665 mc Grail Ave
Niagara falls
Ontario ,l2g3r4
Canada

Phone: 6477222395
Site: http://www.globephonex.com

Contact Person

Tommaso Lorenzo / Owner
Phone: 6477222395

Hardware
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider

Fax To Fax
Installation and Support Services
IP devices
PC to Phone
Phone To PC
Phone To Phone
SIP VoIP Gateway

Audiocodes
Cisco Systems

None

Canadian Pacific Telecom

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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