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The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
4Voice Telecommunication Ltd.
Prepaid/Postpaid Accounting, VOIP Accounting, CPS Accounting, CallingCard Solution, IVR, Hosted IVR, Premium Rate Numbers, Geographical Numbres, Tollfree NumbersSIM Hosting, CallCenter Applications, Wholesale call termination, Auto Fraud Monitoring, Auto
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