Global Touch Solutions (M) Sdn Bhd Malaysia

Global Touch Solutions Australia (GTS Australia) is a first class premium VoIP service provider and is the absolute FIRST VoIP provider in Australia and New Zealand to offer FREE Video Calling bundled together with full Voice services in a Stand-alone Sta

Global Touch Solutions Australia (GTS Australia) is a first class premium VoIP service provider and is the absolute FIRST VoIP provider in Australia and New Zealand to offer FREE Video Calling bundled together with full Voice services in a Stand-alone State-of-the-Art Video/Voice Phone.
Global Touch Solutions Australia is 100% Australian owned GLOBAL VoIP service provider with presence in several Asian countries.

Global Touch Solutions Australia is able to offer the most competitive pricing for all local, national and international calls and the highest quality Voice & Video network WORLD WIDE by using the highest quality Gateways, Switching and Proxy Servers, strategically located in Australia and various Asian and European countries. All of our equipment is owned by us and all equipment is connected directly to the internet backbone via super high speed connections.

All PSTN & Mobile calls connect directly to local incumbent telcos world wide, ensuring our voice calls are of the highest possible standard & quality.

GTS Australia offer a whole range of products and services such as IP Video Phones, IP Video Conferencing products, Analogue Telephone Adaptors, Fully featured Business grade IP PBX Systems, Calling Card Services, Call Back Service, Softphones, Virtual and DID Geographical Numbers & Extremely low cost calling to National and International destinations.

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Global Touch Solutions (M) Sdn Bhd
52A-3 Jalan PJU 8/5B Bandar Damansara Perdana
Petaling Jaya
Selangor ,47820
Malaysia

Phone: 03 7726 5888
Site: http://www.gtsip.com
Contact Person

Pietro Casoar / Director
Phone: 03 93051583
  • Hardware
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Internet VoIP and Video Conferencing Service Provider
  • SIP Billing
  • VoIP Billing Software Provider
  • Voip consulting
  • Billing Software
  • Call Relay VoIP Solutions
  • Call Routing VoIP Solutions
  • Collaboration
  • Consultancy Services
  • Gatekeepering
  • H.323 Softswitch & CPE
  • H.323 VoIP Gateway
  • H.323 Wireless/ GSM VoIP Solutions
  • IP devices
  • PC to Phone
  • Phone To PC
  • Phone To Phone
  • Project Mangement Services
  • SIP Softswitch & CPE
  • SIP VoIP Gateway
  • System Integration
  • Termination
  • Voice and Video Conferencing
  • Web Call
  • Web To Phone
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Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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