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Global Telecom Solutions United States

GTS provides next-generation communications solutions to enterprise customers ranging from Contact Centers and Business Process Outsourcing Centers to Service Providers. We have been committed to offering a competitive alternative in the world marketplac

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General office

Global Telecom Solutions
2451 Cumberland Parkway, Suite 3104
Atlanta
GA ,30339
United States

Phone: +1-888-832-6487
  • Hardware
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Voip consulting
  • Voip Termination ISP
  • Call Relay VoIP Solutions
  • Call Routing VoIP Solutions
  • Consultancy Services
  • H.323 Softswitch & CPE
  • H.323 VoIP Gateway
  • Partnering for Origination and Termination
  • PC to Phone
  • Phone To PC
  • Phone To Phone
  • SIP Softswitch & CPE
  • SIP VoIP Gateway
  • System Integration
  • Termination
  • Cisco Systems
  • Clarent
  • Lucent
  • NACT
  • Quintum
  • Billing system of own development
Broadband Telecom, Inc.
Aeris Communications
Providers in database: 6433
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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United Kingdom VoIPLCR Tucker Communications & Consulting LTD

VoIPLCR is a service of Tucker Communications and Consulting Group, which operates under the Ofcom`s, U.K. Telecom regulatory body, General Authorization Regime for Providers of Electronic Communication Services and is a registered limited company in the

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