Global Software Colombia
From 2001 to present
General office
Global Software
Bogota
Cundinmarca
Colombia
Phone: +5713826799
Phone: +5728912899
Site: http://www.globalsoftware.us
Global Software
Bogota
Cundinmarca
Colombia
Phone: +5713826799
Phone: +5728912899
Site: http://www.globalsoftware.us
- did numbers provider
- Virtual PBX
- Asterisk
Not data
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
TELES Communication Systems
TELES Communication Systems is a leading provider of equipment, solutions and services to fixed, fixed-mobile convergence and Next-Generation-Network (NGN) service providers. With more than 160 carrier network customers and millions of voice ports deploye
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