Global Red Soluciones Spain
General office
Global Red Soluciones
Reyes Catolicos 26
Elche
Alicante ,3204
Spain
Phone: 34966660887
Phone: 34966660887
Site: http://www.globalredsoluciones.es
Contact Person
Juanfran Trasmonte / Director Comercial
Phone: 34685882455
Global Red Soluciones
Reyes Catolicos 26
Elche
Alicante ,3204
Spain
Phone: 34966660887
Phone: 34966660887
Site: http://www.globalredsoluciones.es
Contact Person
Juanfran Trasmonte / Director Comercial
Phone: 34685882455
- Hosted VoIP billing service provider
- International VoIP Wholesale Provider
- VoIP Billing Software Provider
- Voip consulting
- Voip Termination ISP
- Billing Software
- Cisco Systems
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
AlloTelecom
We aim at meeting the needs of our customers. With that goal in mind, we supply an integral Internet telephony network structure that provides support for continuously evolving market conditions as well as for the developing management per se.
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