Global Focus Communications Inc. United States

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General office

Global Focus Communications Inc.
121 Sharon Court
Woodbridge
New Jersey ,7095
United States

Phone: +1 732-636-0402
Site: http://www.global-focus.net
Contact Person

Yvonne Kelly / Development Manager
Phone: +1 201-558-1550
  • International VoIP Wholesale Provider
  • Voip Termination ISP
  • Network Service Provider
  • Voip consulting
  • Phone To Phone
  • IP devices
  • Termination
  • Partnering for Origination and Termination
  • Consultancy Services
  • H.323 Wireless/ GSM VoIP Solutions
  • H.323 Softswitch & CPE
  • Cisco Systems
  • Clarent
  • Lucent
  • IPCB.net
  • AA VoIP Enabler
  • Billing system of own development

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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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