Ghaval International S.A. Uruguay
General office
Ghaval International S.A.
Plaza Cagancha 1371
Montevideo
,1111
Uruguay
Phone: 541162403660
Site: http://www.ghaval.com.ar
Ghaval International S.A.
Plaza Cagancha 1371
Montevideo
,1111
Uruguay
Phone: 541162403660
Site: http://www.ghaval.com.ar
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The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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