Get A Call Limited Hong Kong

Get A Call Limited

VOIP Services

1.Wholesale services,
2.Retail services,
3.Call center hubbing
4.Indome mobile app

Contact Details :

Skype : sri.getacall
Email : ram@getacall.net

Your rate:
Rating: 0/0.00/5

General office

Get A Call Limited
Flat 703, 07/F, Empress Plaza, 17-19 Chatham Road South,
Tsim Sha Tsui,
Kowloon ,8525
Hong Kong

Phone: +91 8187826719
Site: http://www.getacall.org
Contact Person

Sri Ram / Carrier Relation Manager
Phone: +91 8187826719
  • A-Z Termination
  • VoIP services
  • DSG
  • Wholesale VoIP services

Providers in database: 6433
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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