General Transit Telecom Estonia

The international telecommunication company General Transit Telecom (GTT) is created by a group of experts in telecommunication industry and unites under itself some independent companies in Estonia, Germany and Greece. Also GTT has a representative office in Russia. The company is focused on the international voice market.

GTT head office is in Tallinn, Estonia. Our primary activity is targeted to provide VoIP (Voice over Internet Protocol) as to the Carriers as to the final customers using TDM (SS7, PRI) and VoIP (H.323, SIP) technologies.

The fundament of the relationships with Partners is to provide Premium quality service. Nowadays our opportunities let us put competitive proposals using direct interconnections with all general Russia mobile Carriers.

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General office

General Transit Telecom
Astangu
Tallinn
,13519
Estonia

Phone: +372 6 888 904
Phone: +74959811670
Site: http://www.generaltransittelecom.com

Contact Person

Kate Pelevina / sales manager
Phone: +74959811670

International VoIP Wholesale Provider

Partnering for Origination and Termination

Not data

Eesti IP Telecom

Norby Telecom

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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