Gendalf Group Ukraine
Gendalf Group is a telecommunications company operating in the sphere of IP telephony. The company
Gendalf Group is a telecommunications company operating in the sphere of IP telephony. The company
General office
Gendalf Group
62 Degtiariovskaya Str., Room 64
Kiev
,4112
Ukraine
Phone: 380444909498
Site: http://gendalfgroup.com
Gendalf Group
62 Degtiariovskaya Str., Room 64
Kiev
,4112
Ukraine
Phone: 380444909498
Site: http://gendalfgroup.com
- International VoIP Wholesale Provider
- Partnering for Origination and Termination
- Cisco Systems
- ixc
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
WavNet Communications
WavNet Communications, Inc., (WavNet-US) designs, supplies and operates fixed wireless broadband networks for service delivery of voice, video and data services utilizing WiMAX technology
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