Geliard Co. Iran

3cx Pone System Partner in Iran
Installation and configuration (3cx & Asterisk)
Maintanence

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General office

Geliard Co.
No. 4, Padidar St., Maleki St., Moghadas Ardabili Ave.
Tehran
Tehran
Iran

Phone: +98-21-26201543
Site: http://www.geliard.com

Contact Person

Khalil Zareh / DM
Phone: +98-21-26201543
Phone: +98-912-1248190

Marketing Services

Installation and Support Services
Marketing Services
Partnering for Origination and Termination
Project Mangement Services
System Integration

3CX Phone System
Asterisk
D-LINK
Digium
grandstream
Linksys
SIP softphones

Not data

Click Voip

Aria Call

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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