Call center - is a center where the company's incoming and outgoing calls are taken care of, it can be a centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. There are two types of call centers internal call center and outsourced call center.
nfon is an IP-Centrex provider for enterprise customers. As the German market leader, nfon offers its technology also as a white label solution to other providers.