GalaxieTalk.com United States

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General office

GalaxieTalk.com
204 Park Forest Way, NW
Kennesaw
Ga ,30144
United States

Phone: +1-502-299-5037
Site: http://www.galaxietalk.com
Contact Person

Fred Cheeks / Founder
Phone: +1-502-299-5037
  • Hardware
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Internet VoIP and Video Conferencing Service Provider
  • Wireless Broadband
  • PC to Phone
  • Phone To PC
  • Phone To Phone
  • Voice and Video Conferencing
  • Web Call
  • Cisco Systems
  • Quintum
  • Proprietary

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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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