Future B Telecommunications Cyprus

Our goal is to make available cost effective means of telecommunication to people and enterprises throughout our regions: Europe, Africa, Middle East , the Balkans and Russia/CIS by providing:

Our goal is to make available cost effective means of telecommunication to people and enterprises throughout our regions: Europe, Africa, Middle East , the Balkans and Russia/CIS by providing

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General office

Future B Telecommunications
25th August St.
Heraklion
Create ,71202
Cyprus

Phone: 35799200772
Site: http://www.future-b.eu

Contact Person

Goran Djordjevic / Developing Manager
Phone: 35799200772

Hardware
Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Telephony Service Provider
Network Service Provider
SIP Billing
Voip consulting
Voip Termination ISP
Wireless Broadband

Billing Software
Consultancy Services
Data Conferencing
E1 Bulk Wholeseller
H.323 Wireless/ GSM VoIP Solutions
Installation and Support Services
IP devices
Outsourced Billing
Partnering for Origination and Termination
PC to Phone
Phone To PC
Phone To Phone
Project Mangement Services
SIP Softswitch & CPE
System Integration
Termination

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Arcturus International Limited

ArcTEL is a direct access service provided by Arcturus International Limited, a registered telecommunication service provider in the United

Kingdom.

This service is available only in the United Kingdom, enabling low-cost international calling se