Foster Paraclet Incorporated Cameroon

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General office

Foster Paraclet Incorporated
Douala, Yaounde, Bafoussam
Littoral, Centre, West ,237
Cameroon

Phone: +237 33 11 75 95
Phone: +237 99 34 04 61
Site: http://www.fosterparaclet.pro.tm

Contact Person

Foster Paraclet / General Manager
Phone: + 237 33 11 75 95
Phone: +237 99 34 04 61

Not data

Billing Software
Call shop solution
Collaboration
Consultancy Services
Data Conferencing
E1 Bulk Wholeseller
Installation and Support Services
IP devices
PC to Phone
Phone To PC
Phone To Phone
Project Mangement Services
Voice and Video Conferencing
Web Call
Web To Phone

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Dialogic Based
grandstream
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another
Billing system of own development
Custom Open Source Billing Solution
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GreenCallNet

3TELECOMS

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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