Forbtech South Africa
General office
Forbtech
No 8 Phillip Engelbrecht
Meyerdal
Gauteng ,1447
South Africa
Phone: +27 11 867 5990
Phone: +27 87 942 2730
Site: http://www.forbtech.co.za
Contact Person
Raymond Fourie / Director
Phone: +27 11 867 5990
Phone: +27 83 401 8005
Forbtech
No 8 Phillip Engelbrecht
Meyerdal
Gauteng ,1447
South Africa
Phone: +27 11 867 5990
Phone: +27 87 942 2730
Site: http://www.forbtech.co.za
Contact Person
Raymond Fourie / Director
Phone: +27 11 867 5990
Phone: +27 83 401 8005
- Hosted VoIP billing service provider
- Network Service Provider
- SIP Billing
- Voip Termination ISP
- Wireless Broadband
- Billing Software
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- H.323 VoIP Gateway
- Installation and Support Services
- Polycom
- Project Mangement Services
- SIP VoIP Gateway
- Voice and Video Conferencing
- Antek
- Cisco Systems
- Quintum
- PortaSIP
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Freeway Communications LLC
Freeway Communications, LLC is on the cutting edge of today`s Voice over IP technologies. Headquartered in Los Angeles, Freeway Communications delivers its wide range of products, services, and solutions worldwide. Our next generation telecom architecture
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