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fonoglobal Argentina

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fonoglobal
Ciudad de la Paz 2719 P7
Ciudad Autonoma de Buenos Aires
Buenos Aires ,C1428CPT
Argentina

Phone: 541147889555
Phone: 541147062626
Site: http://www.fonoglobal.com.ar
Contact Person

Imer Gabriel Cortes / Gerente
Phone: 541147889555
Phone: 5491151754207
  • Hosted VoIP billing service provider
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Voip consulting
  • Voip Termination ISP
  • Wireless Broadband
  • Billing Software
  • E1 Bulk Wholeseller
  • Gatekeepering
  • H.323 VoIP Gateway
  • H.323 Wireless/ GSM VoIP Solutions
  • Partnering for Origination and Termination
  • Termination
  • Cisco Systems
  • Billing system of own development
IP VOICE
fonoglobal
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Aianna and AiannaOne is a Global provider of telephony services, that was established at the vision of one man who was tired of the lack of service and quality that carriers were giving to their clients in the telecommunications industry.

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