Foneonline United Kingdom
We specialize in superior voice communication to and from theMiddle East. Our customers enjoy huge savings and toll-quality voice because of our advanced IP phones designed especially for home and corporate users worldwide. All accounts are rechargeable a
We specialize in superior voice communication to and from theMiddle East. Our customers enjoy huge savings and toll-quality voice because of our advanced IP phones designed especially for home and corporate users worldwide. All accounts are rechargeable and our low rates apply 24 hours a day.
Foneonline
5thfloor,Great Titchfield House,14-18 Great Titchfiloed House
London
London ,W1W8BD
United Kingdom
Phone: +44 207 436 2329
Site: http://www.foneonline.com
- Internet Telephony Service Provider
- Phone To Phone
- PC to Phone
- Installation and Support Services
- Cisco Systems
- Tario billing
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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