Fon2BD Bangladesh

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General office

Fon2BD
H # 11, R # 4 nikunja
Dhaka
na ,1229
Bangladesh

Phone: 8801720549413
Site: http://www.fon2bd.com

International VoIP Wholesale Provider
Internet Telephony Service Provider
Network Service Provider
SIP Billing
Voip Termination ISP

Billing Software
Call Routing VoIP Solutions
E1 Bulk Wholeseller
Gatekeepering
H.323 Softswitch & CPE
H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
Outsourced Billing
Partnering for Origination and Termination
PC to Phone
Phone To PC
SIP Softswitch & CPE
Termination

Clarent
Quintum

Billing system of own development
Custom Open Source Billing Solution

REVE Systems

1Group Minutesexchange Communications

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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