Flixcom Nigeria

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Flixcom
Kufüstendamm 125a
Berlin
Berlin ,10825
Nigeria

Phone: +493070710539
Phone: +4917667516895
Site: http://www.flixcom-it.com

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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