Flashphoner Russia
Flashphoner Web Call Server - WebRTC Flash RTMFP SIP Gateway
Web Call Server – is a communication platform which enable audio video calls and instant messaging between web browsers and SIP, VoIP PBX, GSM gateways, and other SIP devices.
WCS is based on HTML5 Websockets, WebRTC, and Flash RTMFP technologies – the most advanced technologies for web calls.
General office
Flashphoner
st.Marksa b.1
Nsk
Nsk ,630108
Russia
Phone: +74994033563
Site: http://flashphoner.com
Flashphoner
st.Marksa b.1
Nsk
Nsk ,630108
Russia
Phone: +74994033563
Site: http://flashphoner.com
- Voip consulting
- BYOD support
Not data
Not data
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
I.C.S.
I.C.S. - A provider for Next Generation Net Communication Software, Hardware and Enterprise Management Software, offering the leading technology. We strive to translate these advanced technologies into business value for our customers. I.C.S. is directed
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