First European United Kingdom
First European Communications Ltd is a family business with its office in Ipswich UK and telephone switching platform in London.Since 1998, First European has been dedicated to helping connect people world-wide, at the lowest possible prices.
First European Communications Ltd is a family business with its office in Ipswich UK and telephone switching platform in London.Since 1998, First European has been dedicated to helping connect people world-wide, at the lowest possible prices.
General office
First European
The Manor House
Ipswich
Suffolk ,IP4 2BS
United Kingdom
Phone: +44 1473 281 000
Site: http://www.firsteuropean.net
Contact Person
Mark Bell / Director
Phone: +44 1473 281 000
Phone: +44 7970 759 808
First European
The Manor House
Ipswich
Suffolk ,IP4 2BS
United Kingdom
Phone: +44 1473 281 000
Site: http://www.firsteuropean.net
Contact Person
Mark Bell / Director
Phone: +44 1473 281 000
Phone: +44 7970 759 808
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
axon IT
IP-based telecoms services to SMEs and enterprise level companies throughout the North West of England and the UK.
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