FenFone Voice Solutions Bangladesh

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General office

FenFone Voice Solutions
Agrabad,
Chittagong
,4203
Bangladesh

Site: http://fenfone.uphero.com

International VoIP Wholesale Provider

Call Relay VoIP Solutions
Call Routing VoIP Solutions
Consultancy Services
E1 Bulk Wholeseller
H.323 Softswitch & CPE
H.323 VoIP Gateway
Installation and Support Services
IP devices
PC to Phone
SIP Softswitch & CPE
SIP VoIP Gateway
Termination

Asterisk

2N
AA VoIP Enabler
Billing system of own development
Our Own ASP Solution
PortaSIP
ProfitBilling
Telco Solutions Billing System

mdialer moittry.com

Link2Desh

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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