FeatureTel United States

FeatureTel is North Carolina's VoIP Telephone Company for Business. Coming from the Telecommunications industry, the founders of FeatureTel realized that one day - when the time was right - IP Telephony would change everything. Early in 2003, we found th

FeatureTel is North Carolina's VoIP Telephone Company for Business. Coming from the Telecommunications industry, the founders of FeatureTel realized that one day - when the time was right - IP Telephony would change everything. Early in 2003, we found that the time had come. With the technology in its fourth generation of development, it is no longer a 'cutting edge' test. It is reliable, solid, and ready to deliver on the promises of making communication easier and less costly.

Our people have experience on both sides of the wire - being responsible for purchasing and maintaining telephone systems and service, and selling and recommending telephone systems and service - we know that service is the key to our relationships. When you are making a decision about your telecommunications options, you'll find we understand what you are going through because we may have been there before.

If you are making a decision about your telecommunications needs, please call on us. We'll help you decide if FeatureTel is the right choice for you. And if it is not, we'll point you in the right direction.

Your rate:
Rating: 0/0.00/5

General office

FeatureTel
112 Salem Towne Court
Apex
NC ,27502
United States

Phone: 919-459-2300
Site: http://www.featuretel.com
  • Internet Telephony Service Provider
  • Consultancy Services
  • Installation and Support Services
  • Phone To Phone
  • SIP VoIP Gateway
  • Voice and Video Conferencing
  • Audiocodes
  • Cisco Systems
  • Billing system of own development

Providers in database: 6433
Register VoIP Provider

Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI
United States Aerocall Inc.

Aerocall is a facilities-based carrier, offering state-of-the-art VoIP solutions. Headquartered in New York; Aerocall maintains and operates a world-class VoIP network. Using proprietary software and databases, along with our marketing and technical exper

Read more