Fastcom Belgium

Fastcom, expert in integrated VoIP solutions, can offer affordable, reliable and highly scalable Internet CallShop solution that meets company specific needs. Fastcom solution offers advanced billing functionality and very flexible rating. The solution ca

Fastcom, expert in integrated VoIP solutions, can offer affordable, reliable and highly scalable Internet CallShop solution that meets company specific needs. Fastcom solution offers advanced billing functionality and very flexible rating. The solution can typically be deployed in less than a week and is extremely easy to operate even by people with limited VoIP knowledge.Turnkey solutions for voip resellers that make it easier to start your own voice over IP services business without the huge overhead costs! We can provide such possibilities in the near future.

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General office

Fastcom
St. Jacobsmarkt 90
Anwerpen
Antwerpen ,2000
Belgium

Phone: +32 3 226 90 66
Site: http://www.fastcomnet.be
Contact Person

Bokul Chowdury / Manager
Phone: +32 3 226 90 66
Phone: +32 495 50 30 93
  • Hardware
  • Hosted VoIP billing service provider
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • VoIP Billing Software Provider
  • Voip consulting
  • Voip Termination ISP
  • Billing Software
  • Call Relay VoIP Solutions
  • Call Routing VoIP Solutions
  • Collaboration
  • Consultancy Services
  • Gatekeepering
  • H.323 Softswitch & CPE
  • H.323 VoIP Gateway
  • H.323 Wireless/ GSM VoIP Solutions
  • Installation and Support Services
  • IP devices
  • SIP VoIP Gateway
  • System Integration
  • Cisco Systems
  • Quintum
  • Billing system of own development

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Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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