Frequently used passwords can be stored by Windows, for instance, Outlook Express email access or for a FTP (File Transport protocol) connection. Once you are not required to enter them over and over manually, these words just are being forgotten.
NeuVoice is a service provided by NeuWorld Communications, inc. NeuWorld is headquartered in Tampa, FL, however NeuWorld maintains locations in Dallas, Cleveland (Akron) OH and Southern CA (Long Beach area).