Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
Mconnect, Inc.
Mconnect - Next Level VoIP provides phone service solutions for residential and business customers. Mconnect takes pride in it`s ability to offer affordable, full-featured, unlimited calling nationwide due to it`s fully redundant, private, Tier 1 network.
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