EYENET TECH LTD Kenya

EYENET TECH LTD is a voip company that specializes in Asterisk installation and Billing solutions for Hotels , Small businesses.

EYENET TECH LTD is a company commited in bridging the digital gap between conversion of old analog PABX to new Virtual PBX like Asterisk to deliver more features such as voicemail , Auto attendant , MOH ( Music on hold) customization and scripting to incorporate User specific programs like after office hours call transfer , also SMS platform for delivery of SMS to mails.

Your rate:

Rating: 0/0.00/5

General office

EYENET TECH LTD
P.o. Box 52433 - 00200
Nairobi
nairobi ,254
Kenya

Phone: 254715371214
Site: http://www.eyenettech.co.ke

Contact Person

Martin Wamuti / Director
Phone: +254715371214

Voip consulting

Virtual PBX

Asterisk

a2billing

Hilaac Telecom Limited

Enterprise Data Foundry Limited

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI