Express TeleService United States
General office
Express TeleService
35 Corporate Drive, 4th Floor
Burlington
MA ,1773
United States
Phone: +1 781-259-8466
Site: http://www.etservice.net
Contact Person
Olga Malakhovskaia / International Manager
Phone: +1 781-259-8466
Express TeleService
35 Corporate Drive, 4th Floor
Burlington
MA ,1773
United States
Phone: +1 781-259-8466
Site: http://www.etservice.net
Contact Person
Olga Malakhovskaia / International Manager
Phone: +1 781-259-8466
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The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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