Excel Business Associates Kenya
General office
Excel Business Associates
P.O.Box 23074
Nairobi
Kenya
Contact Person
James Kibugi / Senior Engineer
Phone: +254721249289
Excel Business Associates
P.O.Box 23074
Nairobi
Kenya
Contact Person
James Kibugi / Senior Engineer
Phone: +254721249289
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The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
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