Evolutiontel Australia
Evolutiontel is an Australian owned company specialising in Voice over Internet Protocol (VOIP). Our first project was to provide a VOIP service that allows voice and video calls over the internet without sacrificing quality.
Evolutiontel is an Australian owned company specialising in Voice over Internet Protocol (VOIP). Our first project was to provide a VOIP service that allows voice and video calls over the internet without sacrificing quality.
General office
Evolutiontel
40 Queen St
Melbourne
,3204
Australia
Phone: +61 419594277
Site: http://www.evolutiontel.net
Evolutiontel
40 Queen St
Melbourne
,3204
Australia
Phone: +61 419594277
Site: http://www.evolutiontel.net
- Internet Telephony Service Provider
- Voip consulting
- PC to Phone
- Phone To PC
- Phone To Phone
- SIP VoIP Gateway
- Termination
- Voice and Video Conferencing
- net.com
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Telphone
TelPhone is a subsidiary of successful privately owned business ranging from retail ($2 shops), importing and wholesale distribution, IT support and business webhosting services with annual revenue of more than 20 million Australian dollars.
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