Eurofonas Lithuania

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General office

Eurofonas
Totoriu str. 3
Kaunas
,3000
Lithuania

Phone: +370 3720 2583
Site: http://www.eurofonas.lt

Contact Person

Audrius Morkunas / Manager
Phone: +370 3720 2583

Internet Telephony Service Provider

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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