Eurofonas Lithuania
General office
Eurofonas
Totoriu str. 3
Kaunas
,3000
Lithuania
Phone: +370 3720 2583
Site: http://www.eurofonas.lt
Contact Person
Audrius Morkunas / Manager
Phone: +370 3720 2583
Eurofonas
Totoriu str. 3
Kaunas
,3000
Lithuania
Phone: +370 3720 2583
Site: http://www.eurofonas.lt
Contact Person
Audrius Morkunas / Manager
Phone: +370 3720 2583
- Internet Telephony Service Provider
- Phone To Phone
- CPM
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Vitel Global
Vitel Global specializes in leveraging the power of integrated communication systems. Our solutions are designed to increase productivity and profitability by implementing the latest voice and data network, Internet and intranet technologies.
Read moreTop countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries