Eurekaplanet Ireland
General office
Eurekaplanet
Collinstown
Mullingar
Westmeath ,353
Ireland
Phone: +353 446 6103
Phone: +353 868 520 341
Site: http://www.eurekaplanet.ubifone.com
Contact Person
Frank Morris / UbiFone Independant Agent
Phone: +353 446 6103
Phone: +353 868 520 341
Eurekaplanet
Collinstown
Mullingar
Westmeath ,353
Ireland
Phone: +353 446 6103
Phone: +353 868 520 341
Site: http://www.eurekaplanet.ubifone.com
Contact Person
Frank Morris / UbiFone Independant Agent
Phone: +353 446 6103
Phone: +353 868 520 341
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- PC to Phone
- Phone To PC
- Phone To Phone
- Voice and Video Conferencing
- Web To Phone
- Cisco Systems
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Brain21, Inc.
According to the various market evaluations, the IP telephony market is respected to beyond seven billion dollars annually including VoIP (Voice over IP) equipment, protocol stacks, and IP telephony services. As a major vendor of the market for IP telepho
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