Euphoria The Calling Cloud | Hosted PBX Service South Africa

Euphoria''''s ground breaking hosted VoIP PBX system is bringing VoIP to the SMME market. Our cloud based, hosted VoIP PBX, is making it possible for South Africans to benefit from VoIP based and hosted telephony. Our hosted VoIP PBX is provided as a serv

Euphoria Cloud PBX is a complete business phone service utilising VoIP technology. In other words, your phone service and PBX functionality is delivered over the internet. We maintain the equipment. We host the service. We make the upgrades. You just use your phones like you normally would. To your customers, it’s business as usual. Whether they’re calling your main office, leaving a voice message, being transferred across the country, or speaking to someone working from home, it all happens seamlessly. Whether you have one office, or a hundred.

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General office

Euphoria The Calling Cloud | Hosted PBX Service
22b, 1st Floor, Upper East Side, Woodstock
Cape Town
Western Cape ,7925
South Africa

Phone: +27 879434870
Site: http://www.euphoria.co.za
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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