The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
RSCom LTD
RSCOM, LTD is a licensed facilities based telecom carrier servicing North America and Global A-Z Destinations. RSCOMs customers and suppliers include, fixed line operators, mobile operators, retail and VoIP service providers, who buy and sell voice and IP telecommunications services.
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