Epic Systems China
General office
Epic Systems
beijingjingchaoyang
beijing
brijing ,100029
China
Phone: 86-010-58773390
Phone: 86-010-58772550
Site: http://www.dalutong.com
Contact Person
rebecca li / salea manager
Phone: 86-010-58773390
Phone: 13681111142
Epic Systems
beijingjingchaoyang
beijing
brijing ,100029
China
Phone: 86-010-58773390
Phone: 86-010-58772550
Site: http://www.dalutong.com
Contact Person
rebecca li / salea manager
Phone: 86-010-58773390
Phone: 13681111142
- Hardware
- IP devices
- Termination
- Audiocodes
- 2N
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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