EPI Bosnia and Herzegovina

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General office

EPI
Banja Luka
Banja Luka
,51000
Bosnia and Herzegovina

Phone: 38765403073
Site: http://www.vox.ba

International VoIP Wholesale Provider
Internet Telephony Service Provider
Voip Termination ISP

Call Relay VoIP Solutions
Call Routing VoIP Solutions
Partnering for Origination and Termination
Termination

Cisco Systems

Billing system of own development

Crumb group d.o.o.

Matel

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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